UK residents can now watch Motors TV on Freeview HD on Channel 71 and 240. Here's how:
This Freeview service is provided by a set of second-generation transmitters that currently cover 70% of the UK. You can find out if your home is in one of these areas by visiting www.digitaluk.co.uk. If it is you'll need a second-generation Freeview HD box or TV. Most new devices conform to these specs, but check that it says DVB-T2 or similar in the specs to be sure.
If your household and Freeview HD box conforms to these parameters but is still showing CBeebies on channel 71 then a simple re-tune is probably all that's required. YouView boxes should automatically update.
You can also watch Motors TV via an internet-connected Freeview HD or Freeview+HD product (set-top box or TV) thanks to Arqiva’s Connect TV service on Channel 240.
While most Freeview+HD boxes will automatically detect the Motors TV signal, others might initially require re-tuning.
Unfortunately viewers are unable to pause or record internet-delivered programming.
All the details for receiving our internet-connected Freeview service are listed below.
1) How do I check my current TV/set-top box (STB) is able to receive Motors TV?
• You need a Freeview HD TV or set-top box (device)
• It must be a HD device, not a non-HD Freeview device. If you can receive BBC1 HD on channel 101 then it is a Freeview HD device.
• It must be connected to the internet via either a cable back to your home router or WiFi (some new TVs also have in-built WiFi that can connect). Follow your manufacturer’s instructions on how to do this.
• Re-tune your TV or STB as if you are installing new channels to ensure you have the latest listings in the Electronic Programme Guide (EPG).
• Once re-tuned check to see if Motors TV is listed at channel 240 in your EPG. If it is not you are unfortunately in the small percentage of people only able to receive a limited range of Freeview channels.
• Select Motors TV on channel 240. It may take up to 30 seconds to begin streaming. If you see a message on screen saying ‘your device is not compatible’ or ‘service loading please wait’, which doesn’t subsequently clear after about one minute, then your TV or STB is unfortunately not compatible with these services. Our providers are constantly working to open up access to as many devices as possible but some older TVs and STBs may not conform to the necessary requirements to receive our channel.
• One way of checking whether your device is compatible with internet-delivered channels is to select channels immediately around 240. All of these are internet-delivered, so if they also don't work it's highly likely that your device is unfortunately incompatible.
2) What can I buy to receive Motors TV?
The top-level criteria is of course that it is a Freeview HD TV or Freeview+HD set-top box/Blu-ray recorder, it is connected to the internet and has been re-tuned in order to ensure the latest EPG listings.
The list of compatible devices below is not exhaustive, but please be aware that the top four TV manufacturers cover more than 80% of the market.
Compatible set top boxes:
Panasonic DMR-HWT230EB, DMR-HWT130EB, DMRBWT735, DMRPWT635 (NB: due to large internal memory buffers on these devices, the streams may not start until about 30-40 seconds after switching to channel 240)
Bush 320GB HDR
Hitachi 500GB HDR
Samsung BD-F8500 / BD-F8900
Older (non available) STBs:
Digital Stream DHR8203U
Samsung TV model numbers
Samsung Freeview HD TVs identified by the model number system below:
UE**F - - - (e.g. UE32F5000), UE**EH6 - - - and UE**EH8 - - - series where ** is the screen size in inches and - - - - is a sequence of alphanumeric characters. (NB: some UE**F4000 models are not Freeview HD devices and UE-**EH5 - - - series are not compatible)
Sony TV model numbers
Models from 2012 onwards:
LG TV models
Most LG TVs from 2012 and 2013 onwards should work with Motors TV
Panasonic TV models
Current Freeview HD model numbers that end in:
For example TXL42X60BT / TXL42DT60BTS. There are quite a lot of models fitting this description.
3) Why doesn’t my device appear to support Motors TV?
Assuming a viewer has followed the tests as outlined in 1) and not been successful it points to the device being one of the early generation of Freeview HD products that did not support MHEG streaming channels. Devices we know of that do not support streamed channels are below. These are all quite old devices and no longer available new in the shops.
*Available on selected products only.